CALL CENTER REPRESENTATIVE American Hours Full Time

Exciting new opportunity to join our rapidly growing operations department at CityBook Services.

We are looking to expand the Evening Operations shift in our Beitar Illit office.

This is a full-time, entry level, position with an opportunity to grow.

We are looking for Call Center Representatives who will be responsible for calling and following up

with client vendors. It requires an ability to communicate clearly and to collaborate with the

appropriate parties to ensure our clients’ needs are satisfied. Candidate will be expected to

coordinate and work with other teams within the company to service our customers.

The ideal candidate should have the below qualifications:

 English mother tongue

 Experience in operations, call center and customer service

 Familiarity with technology applications

 Excellent communication skills, with the ability to work independently and as part of a team

 Attention to detail and procedures, and ability to troubleshoot

 Proficiency in Excel

This is a full-time position, working US hours, Sunday through Thursday, 4pm-12am Israel time.

CityBook Services (established – 2003), with its 700 employees, is Israel’s largest English-speaking

company, catering to the US commercial real estate market. Our clients include some of the largest

and most prestigious investors, bankers and investment groups in all 50 States.