Back Office Processing

Back Office Processing – work from home*

Start date ASAP and position can be WORK FROM HOME until current Government restrictions are lifted.

We are seeking career minded, experienced and motivated individuals for full-time positions in our Operations department.

Primary responsibilities includes (not limited to):

Processing and activating new currency trading accounts

Back office operations and processing transactions (withdrawals, transfers, deposits)

Posting deposits (credit card, wires, online checks, bank checks)

Customer service and correspondence (phone, live person chat, emails)

Translating documents, templates and communicating with foreign language/English speaking clients

Performs special projects as necessary

Qualifications:

Must be eligible to work in Israel

Fluent English w/Native Hebrew  (written and verbal)

Computer Proficient – Must have knowledge of Adobe Acrobat, Microsoft Office, and Internet. Working with proprietary software is a plus!!!

Prior operational/back office experience or customer service a plus

Excellent written and verbal communication skills

Superior customer service skills

Detail-oriented with a high level of organizational skills

Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment

Self starter and able to work with minimal supervision

Able to maintain confidentiality

Determine priorities and follow up in a timely fashion

Special consideration for other foreign languages including: Arabic, French, German, Spanish  and other languages.

Location:  Har Hotzvim, Jerusalem

Hours:  Full time, 42.5 hours per week. Monday-Thursday: 8am-5pm, Friday: 8am-2:30pm (Summer) / 7am-1:30pm (Winter)

Salary:  NIS 6,675 per month plus potential for quarterly bonuses and a yearly review. PLUS 20 vacation days per year!

Prior to submitting your resume, the firm requests that you do the following:

Review the firm’s website thoroughly: www.fxcm.com/uk

Email your CV in English to [email protected]. Please specify the job title that you are applying for in the subject of your email.